Advertising Help Centre

Sponsored Products Guide

Showcase your product to millions of shoppers directly in their search results. This guide covers key topics for using our self-serve platform.

Levels of account access

This article provides an overview of Levels of Account Access including Admin management and users of an account.

Admin Management 

The Admin Management section provides admin-level users an overview, plus the ability to: 

  • Add or delete all users, API partners and agencies that have access to the account. 
  • Edit the access levels of all users, API partners and agencies on their account. 

Accessing Admin Management  

If you have Admin-level access, you can access Admin Management by clicking the Account icon at the top right corner and selecting Admin.

 

How to access Admin Management

 

Note: If you do not have access to this section, please reach out to the Admin on your account. If there are no Admins on your account or you are unsure who the Admins are, please contact us at Info_WMC_CA@walmart.com.

Adding a user to your account  

To add a user to your account, account admins will follow this process: 

  • Navigate to the User - Advertiser Level section on the Admin page. 
  • Click + Add User at the bottom of the section. 

 

How to add a user to your Admin account

 

Enter the new user’s email address, first and last name. The system will verify the email address provided.

Entering user details for a new Admin

 

Select the level of access you wish to provide to the user: admin, write or read from the Access type dropdown. 

Select the type of access for the new Admin user

 

Click Add user

Where to click add user

 

Editing a user’s access level 

To edit a user’s access level, account admins will follow this process: 

  • Navigate to the User - Advertiser Level section on the Admin page. 
  • Click the pencil icon next to the user you wish to edit. 
  • Select an access level from the dropdown. 
  • Click Change to save your changes. 

 

How to edit a users access

 

Removing a user 

To remove a user from your account, account admins will follow this process: 

  • Navigate to the User - Advertiser Level section on the Admin page. 
  • Click the delete icon next to the user you wish to remove. 

 

Removing a user's access

 

Click Got it to confirm and delete the user.

Confirm you want to delete user

 

Note: When you remove a user, they will only be removed from that particular account. If the user has access to any other advertiser accounts, they will maintain access to those accounts.

Description of users permissions 

A user is an individual who can access the Walmart Connect Ad Center with their email address (this is the same email address used to register on Walmart.ca or Seller Center). You can add anyone you would like as a user, including individuals from the Walmart Connect Partner Network. Within the Walmart Connect Ad Center Sponsored Search platform, there are three levels of access users can have: 

Description of different account access permissions

 

You are limited to 20 admins and 100 read/write users per account.

*Note: All Marketplace Seller admin users can access Billing Manager, where they can view, add, and edit payment details.  

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